Policy
Guarantee Policy
Guarantee, if any, applies only where specifically provided for a particular service or part.
A guarantee applies only where it is specifically provided for that job, part or item. This website does not offer a blanket guarantee on all services or all pre-owned products.
When a guarantee may apply
If a technician states a guarantee for a particular repair or a replaced part, the duration and what it covers should be noted at that time.
What is usually outside a guarantee
- Damage from voltage issues, water ingress, accident or misuse
- Further faults unrelated to the repaired portion
- Pre-owned items, unless a specific assurance was given
- Consumables such as filters, unless separately mentioned
Customers should confirm final pricing and applicable guarantee terms before proceeding.