Policy

Guarantee Policy

Guarantee, if any, applies only where specifically provided for a particular service or part.

A guarantee applies only where it is specifically provided for that job, part or item. This website does not offer a blanket guarantee on all services or all pre-owned products.

When a guarantee may apply

If a technician states a guarantee for a particular repair or a replaced part, the duration and what it covers should be noted at that time.

What is usually outside a guarantee

  • Damage from voltage issues, water ingress, accident or misuse
  • Further faults unrelated to the repaired portion
  • Pre-owned items, unless a specific assurance was given
  • Consumables such as filters, unless separately mentioned

Customers should confirm final pricing and applicable guarantee terms before proceeding.

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